Privacy Policy

Sphinx-Code and its affiliates (“Sphinx-Code,” “we,” “our,” and/or “us”) values the privacy of

individuals who use our websites , applications, mobile applications,

networks, or other services that link to this Privacy Policy (collectively, the “Services”). This privacy

policy (the “Privacy Policy”) explains how we collect, use, and disclose information from users of

our Services (“Users”). If you are located in the European Economic Area (“EEA”) or the United

Kingdom, “Personal Information” means any information relating to an identified or identifiable

individual. By using our Services, you agree to the collection, use, and disclosure of your Personal

Information as described in this Privacy Policy. Beyond this Privacy Policy, your use of our Services

is also subject to the Terms of Service.


We may collect a variety of information from or about you or your devices from various sources, as

described below.

If you do not provide your Personal Information when requested, you may not be able to use our

Services if that Personal Information is necessary to provide you with our Services or if we are

legally required to collect it.

A. Information You Provide to Us

Registration. When you register for an account as a User, we ask you for your Personal

Information, including your name, email address, phone number, and contact information.

Communications. If you contact us directly, we may receive additional Personal Information about

you. For example, when you contact us for support, we will receive your name, email address, and

the information you choose to submit. If you subscribe to our newsletter, we will receive your name

and email address.

Use of Our Services. We collect the content, communications, and other Information you provide

when you use our Services, including but not limited to, your messages or communications with

other Users, any uploaded reviews, photos, videos, images, folders, data, text, art, and any other

types of work (“User Content”).

Making a Payment. When you make a payment to Sphinx-Code through our Services, your credit card

information, billing information, and any other financial information necessary to complete your

purchase (“Payment Information”) is processed by our third-party payment processor such as

Stripe or Paypal (the “Payment Processor”), and we do not collect, store, or process your Payment

Information. The use of your Personal Information by the Payment Processor is governed by its

terms and conditions and privacy policy, and Personal Information we receive about you from our

Payment Processor is governed by this Privacy Policy.

Careers. If you decide to apply for a job with us, you may submit your contact information and your

resume online. We will collect the information you choose to provide us as part of your job

application, such as your contact information, current employment information, and other

information you choose to submit with your application and on your resume. If you apply for a job

with us through a third-party platform (such as Glassdoor or LinkedIn), we will collect the

information you make available to us through such third-party platform.

B. Information We Collect When You Use Our Services

Location Information. When you use our Services, we may infer your general location

information. For example, your IP address may indicate your general geographic region.

Device Information. We receive information about the device and software you use to access our

Services, including internet protocol (IP) address, web browser type, operating system version, and

device identifiers.

Usage Information. To help us understand how you use our Services and to help us improve

them, we automatically receive information about your interactions with our Services, including but

not limited to the pages or other content you view, the searches you conduct, and the dates and

times of your visits.

Analytics Partners. We use analytics services such as Google Analytics to collect and process

certain analytics data. These services may also collect information about your use of other

websites, applications, and online resources. You can learn about Google’s practices by going to and opt out of them by downloading the Google

Analytics opt-out browser add-on, available at

Information from Cookies and Similar Technologies. Cookies are small files of letters and

numbers that we store on your browser or the hard drive of your computer. They contain

information that is transferred to your computer’s hard drive. We use cookies, beacons, invisible

tags, and similar technologies (collectively “Cookies”) to collect information about your browsing

activities and to distinguish you from other Users. This aids your experience when you use our

Services and also allows us to improve the functionality of our Services. Cookies can be used for

performance management, collecting information on how our Services are being used for analytics

purposes. Cookies can also be used for functionality management, enabling us to make the User’s

visit more efficient by, for example, remembering language preferences, passwords and log-in

details. We may also use pixel tags and web beacons on our Services. These are tiny graphic

images placed on web pages or in our emails that allow us to determine whether you have

performed a specific action. Below is an overview of the types of Cookies we and third parties may

use to collect information.

● Strictly Necessary Cookies. Some Cookies are strictly necessary to make our Services

available to you. We cannot provide you with our Services without this type of Cookie.

● Functional Cookies. These are used to recognize you when you return to our Services.

This enables us to adapt our content for you, and remember your preferences. For

example, your choice of language or region).

● Analytical or Performance Cookies. We also use Cookies for website and app analytics

purposes in order to operate, maintain and improve our Services. We may use our own

analytics cookies or use third-party analytics providers such as insert analytics providers to

collect and process certain analytics data on our behalf. These providers may also collect

information about your use of other websites, apps, and online resources. You can opt out

of insert analytics providers without affecting how you visit our Services by going to insert


Where required by applicable law, we obtain your consent to use Cookies. You can find more

information about your rights and choices, and how to block the use of certain Cookies in the

section Your Rights and Choices below.


We use the Personal Information we collect:

● To provide, maintain, debug, improve, and enhance our Services;

● To understand and analyze how you use our Services, and develop new products, services,

features, and functionalities;

● To understand and analyze usage patterns;

● To process your job application;

● To communicate with you, provide you with updates and other information relating to our

Services, provide you information on upcoming events, provide information that you request,

respond to comments and questions, and otherwise provide customer support;

● To find and prevent fraud, and respond to trust and safety issues that may arise;

● For compliance purposes, including enforcing the Terms of Service or other legal rights, or

as may be required by applicable laws and regulations or requested by any judicial process

or governmental agency; and

● For other purposes for which we provide specific notice at the time the information is



If you are located in the EEA or the United Kingdom, we only process your Personal Information

when we have a valid “legal basis,” including when:

● Consent. You have consented to the use of your Personal Information. For example, we

may process your Personal Information to send you marketing communications where you

consent to receive such communications.

● Contractual Necessity. We need your Personal Information to provide you with our

Services. For example, we may require your Personal Information to respond to your


● Compliance with a Legal Obligation. We have a legal obligation to use your Personal

Information. For example, we may be required to use your Personal Information to comply

with tax and accounting obligations.

● Legitimate Interests. We or a third party have a legitimate interest in using your Personal

Information. Specifically, we have a legitimate interest in using your Personal Information for

product development and internal analytics purposes, and otherwise to improve the safety,

security, and performance of our Services. We only rely on our or a third party’s legitimate

interests to process your Personal Information when these interests are not overridden by

your rights and interests.


We do not share or otherwise disclose Personal Information we collect from you except as

described below or otherwise disclosed to you at the time of the collection.

Affiliates. We may share any information we receive with our affiliates for any of the purposes

described in this Privacy Policy.

Vendors and Service Providers. We may share any information we receive with vendors and

service providers retained in connection with the provision of our Services.

Facilitators. We may share your Personal Information such as name and email address with the

Community of Practice leaders (“Facilitators”) in your region so that Facilitators can promote their

regional meetings. You may unsubscribe from the regional communities of practice as described

below in “Marketing Communications.”

User Content. The Services are social services in which Users can view and share content with

other Users. Your name, username, and other profile information will be viewable and searchable

by other Users. The content you share on our Services will be displayed on our Services and

viewable by other users of our Services. Users with whom you share content or information through

our Services may be able to share such content and information with others. We are not

responsible for the other Users’ use of available information, so you should carefully consider

whether and what to share and how you identify yourself on our Services.

Communications with Other Users. When you send direct messages to other Users, we will

share the contents of such messages with those Users.

Marketing. We do not rent, sell, or share information about you with nonaffiliated companies for

their direct marketing purposes unless we have your permission.

Analytics Partners. We use analytics services such as Google Analytics to collect and process

certain analytics data. These services may also collect information about your use of other

websites, applications, and online resources. You can learn about Google’s practices by going to and opt out of them by downloading the Google

Analytics opt-out browser add-on, available at

As Required by Law and Similar Disclosures. We may access, preserve, and disclose your

Personal Information if we believe doing so is required or appropriate to: (i) comply with law

enforcement requests and legal process, such as a court order or subpoena; (ii) respond to your

requests; or (iii) protect your, our, or others’ rights, property, or safety.

Consent. We may also disclose your Personal Information with your permission.


Marketing Communications. You can unsubscribe from our promotional emails via the link

provided in the emails. Even if you opt out of receiving promotional messages from us, you will

continue to receive administrative messages from us.

Do Not Track. There is no accepted standard on how to respond to Do Not Track signals, and we

do not respond to such signals.

If you choose not to provide us with the information we collect, some features of our Services may

not work as intended.

How to Block Cookies. You can block Cookies by setting your internet browser to block some or

all the Cookies. However, if you use your browser settings to block all Cookies (including essential

Cookies) you may not be able to access all or parts of our Services. By using our Services you

consent to our use of Cookies and our processing of information collected through such cookies, in

accordance with this Privacy Policy. You can withdraw your consent at any time by deleting placed

Cookies and disabling Cookies in your browser, or as explained below. You can change your

browser settings to block or notify you when you receive a Cookie, delete Cookies or browse our

Services using your browser’s anonymous usage setting. Please refer to your browser instructions

or help screen to learn more about how to adjust or modify your browser settings. If you do not

agree to our use of Cookies or similar technologies which store information on your device, you

should change your browser settings accordingly. You should understand that some features of our

Services may not function properly if you do not accept Cookies or these technologies. Where

required by applicable law, you will be asked to consent to certain Cookies and similar technologies

before we use or install them on your computer or other device.

Your European Privacy Rights. If you are located in the EEA or the United Kingdom, you have

the additional rights described below.

● You may request access to the information we maintain about you, update and correct

inaccuracies in your information, restrict or object to the processing of your information, have

the information anonymized or deleted, as appropriate, or exercise your right to data

portability to easily transfer your information to another company. In addition, you also have

the right to lodge a complaint with a supervisory authority, including in your country of

residence, place of work or where an incident took place.

● You may withdraw any consent you previously provided to us regarding the processing of

your information, at any time and free of charge. We will apply your preferences going

forward and this will not affect the lawfulness of the processing before you withdrew your


● You may exercise these rights by contacting us using the contact details at the end of this

Privacy Policy. Before meeting your request, we may ask you to provide reasonable

information to verify your identity. Please note that there are exceptions and limitations to

each of these rights, and that while any changes you make will be reflected in active user

databases instantly or within a reasonable period of time, we may retain information for

backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal

obligations, or where we otherwise reasonably believe that we have a legitimate reason to

do so.


The Services may contain links to other websites, products, or services that we do not own or

operate (“Third-Party Services”). We are not responsible for the privacy practices of the

Third-Party Services, and this Privacy Policy does not apply to your activities on the Third-Party

Services or any information you disclose to the Third-Party Services. We encourage you to read

the privacy policies of the Third-Party Services before providing them with your Personal



We take measures to delete your information or keep it in a form that does not permit identifying

you when this information is no longer necessary for the purposes for which we process it, unless

we are required by law to keep this information for a longer period. When determining the specific

retention period, we take into account various factors, such as the type of service provided to you,

the nature and length of our relationship with you, and mandatory retention periods provided by law

and the statute of limitations.


We make reasonable efforts to protect your Personal Information by using physical and electronic

safeguards designed to improve the security of the Personal Information we maintain. However, as

no electronic transmission or storage of information can be entirely secure, we can make no

guarantees as to the security or privacy of your Personal Information.


The Services are hosted in the United States and intended for visitors located within the United

States. If you choose to use our Services from the United Kingdom, EEA, or other regions of the

world with laws governing data collection and use that may differ from United States law, then

please note that you are transferring your Personal Information outside of those regions to the

United States for storage and processing. We may transfer information from the European Union or

the United Kingdom to the United States as needed to perform the Services that you have

requested from us or with your consent. Also, we may transfer your data from the United States to

other countries or regions in connection with storage and processing of data, fulfilling your requests,

and operating our Services. By providing any information, including Personal Information, on or to

our Services, you consent to such transfer, storage, and processing.


We do not knowingly collect, maintain, or use Personal Information from children under 16 years

of age (“Minors”), and no parts of our Services are directed to Minors. If you learn that a Minor has

provided us with Personal Information in violation of this Privacy Policy,


We will post any adjustments to the Privacy Policy on this page, and the revised version will be

effective when it is posted. If we materially change the ways in which we use or share Personal

Information previously collected from you through our Services, we will attempt to notify you through

our Services, by email, or by other means.